Frustration

I am mad.

very mad.

I spent 170 + dollars on this bike trailer, and the first time we use it, the handle bar brackets break, and rip through 2 layers of fabric.... I called customer service today about it, and they are making me send, via email, a receipt of purchase and pictures of the bike trailer.

I wish I could just return it... I may, if this doesn't work out, send it back to amazon.

I need quality.

Below are the pictures I sent them...